FREQUENTLY ASKED QUESTIONS
Our usual turnaround time is 5 Business Days. We also offer Same-Day Deliveries, upon request, for businesses within our local delivery range. Outside of our local delivery area, the soonest we can deliver is overnight. Since each case is specific, the best way to find out how quickly we can get yours done is to call us during business hours (Mon-Fri, 8-5) at (209) 647-4665.
Our local delivery area covers everything within 60 miles of our California locations in Sacramento, San Francisco and Ripon. If your practice is within this radius, it’s considered local.
We accept STL files directly, you can send those to us via e-mail anytime. If you’ve got a different type of file, we are able to receive them via a portal that will convert them. This means you can connect to any portal such as iTero, 3Shape Communicate, Cerec Connect, Carestream or etc. and send us the files through there. If you’re unsure how to do this, we’ll gladly explain if you call us or email us with your questions.